You may have recently received a notification from the Canadian Investment Regulatory Organization (CIRO) regarding a cybersecurity incident that involved unauthorized access to certain personal information. We understand that news like this can be concerning, and we want to ensure you feel informed and supported.
Below are a few important reminders and recommendations as you review the information provided by CIRO:
- We strongly encourage you to register for the free credit and identity monitoring services being offered.
These tools are not only helpful for viewing your credit history and score—they are especially valuable because they provide real-me alerts if any new credit activity is detected in your name.
In situations involving compromised data, the primary risk is the fraudulent use of your personal information to obtain credit (such as credit cards, loans, or lines of credit). Credit monitoring alerts you quickly so you can act immediately if something looks suspicious. - Your investment portfolios with Investia remain safe, secure, and fully protected.
This cybersecurity incident occurred at CIRO, not at Investia. Your accounts, assets, and financial information held with us continue to be safeguarded by multiple layers of security protocols.
There is no impact to your portfolios or the systems we use to manage your investments. - Unfortunately, cybersecurity risks are a reality of the world we live in today.
While breaches can occur even with strong security measures in place, staying vigilant is one of the best ways to protect yourself. We encourage you to regularly review your online banking transactions and your credit information to ensure all activity is legitimate and expected.
Additional Information directly from CIRO is available by clicking on the following links:
- Press Release: https://www.ciro.ca/newsroom/publications/canadian-investment-regulatory-organization-update-regarding-unauthorized-access-some-canadian
- Cyber incident webpage: https://www.ciro.ca/ciro-cybersecurity-incident
- Frequently Asked Questions (FAQs) – For Investors: https://www.ciro.ca/ciro-cybersecurity-incident-investors
- Cyber incident Investor Intake Form: https://www.ciro.ca/cyber-incident-form-investors
If you have any questions about the CIRO notification, the credit monitoring service, or how best to protect your financial information, please feel free to contact us. We’re here to help guide you through this and ensure your peace of mind.
